BOOKING & CANCELLATION POLICIES
All PMBIA Courses include a teaching and riding assessment. Please ensure you make yourself familiar with the riding and teaching standards, as well as the pre-requisties before registering. Further information on these standards can be found on this website and through the PMBIA Course Materials.
Refunds will not be offered, should you fail a part of the course.
Every PMBIA Course Conductor has the full confidence of the PMBIA to consistently and accurately assess candidates on any course, at any location. All course assessments are final and should be respected, given the extensive and ongoing, professional training and experience held by each and every PMBIA Course Conductor.
BOOKING TERMS & CONDITIONS
If you are travelling to a course, please do NOT make any travel arrangements, before the course is confirmed. PMBI courses require minimum numbers to run and while most courses do run, some do not. Simply registering for a course is not a confirmation that the course will ultimately run.
In the rare event a course does not confirm due to insufficient numbers, a transfer to another course or a full refund will be offered.
Full payment is due upon registration for the PMBI course.
Cancellations made 15 days or more prior to the start date of the PMBI course will be offered a 50% refund. Cancellations within 14 days of the PMBI course start date will not be offered any refund.
All participants will be required to fill in a Release of Liability waiver before beginning the PMBI course.
PMBIA reserves the right to cancel activities due to inclement weather, insufficient bookings or for any events beyond our control. Alternate dates will be arranged in these cases, or a full refund will be provided.
This sounds like an obvious thing to say, but if you’ve paid your money and signed up for a PMBI course, you should be taking it easy and making smart decisions so you don’t get hurt riding, before the course. It is your responsibility to make sure you are healthy and ready to participate.
If you have a doctors note and the cancellation is made 15 days or more prior to the start date of the PMBI course, you will be offered a 50% refund, or space on another course.
Cancellations within 14 days of the PMBI course start date, regardless of whether you have a doctors note, will not be offered a either a refund or space on another course.
PMBI courses require minimum numbers to run. They also require many logistics, including trail permits for specific dates, detailed scheduling, travel and accommodation of course staff, and are confirmed two weeks prior to the start date. It is for these reasons this refund-injury policy exists to ensure the not-for-profit PMBIA and it’s course participants, do not suffer from last minute cancellations.